CHW Program

Community Health Workers

A Community Health Worker (CHW) is a frontline public health professional who helps individuals and communities access healthcare, understand their health needs, and navigate social services. CHWs typically come from—or have deep knowledge of—the communities they serve, which helps them build trust and provide culturally appropriate support.

The Work of a CHW

A Community Health Worker May:

Provide health education (nutrition, chronic disease prevention, maternal health)

Help people navigate the healthcare system (appointments, insurance, referrals)

Conduct outreach in homes, clinics, schools, or community centers

Connect individuals to social services such as housing, food assistance, or transportation

Advocate for community health needs

Support patients in managing chronic conditions

Assist with care coordination and follow-up

Why CHWs Matter

CHWs help reduce barriers to care and improve health outcomes, especially in underserved communities. They strengthen the link between healthcare systems and the community by offering personalized support and guidance.

Common Job Settings

Hospitals and health systems
Community organizations and nonprofits
Public health departments
Primary care clinics
Schools and housing programs
Examples of CHW Job Titles
Patient Navigator
Health Educator
Care Coordinator
Peer Counselor
Outreach Worker

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